Refund Policy

This policy explains how refunds work for digital products, member areas and web applications sold through INFOWALLET.

Guarantee Period

Eligibility Window

You may request a refund within 60 days after your payment has been confirmed.

Product Type

This policy applies to digital products, online member areas and webapps delivered by INFOWALLET after purchase.

Important: Refund requests must be sent within the 60-day guarantee period to be eligible.

How to Request a Refund

Email

Send your request to contact@infowallet-us.com

Subject Line

Please use the following subject line:
Refund – Order #XXXX

Include in Your Email

To help us process your request faster, please include:

• Your full name
• The email address used for the purchase
• Your order number

To avoid delays, please make sure your purchase email and order number are correct.

Refund Method and Timeline

Refund Method

Approved refunds are issued to the same payment method used at checkout.

Processing Time

After approval, refunds are processed within up to 7 business days.

Depending on your bank, card issuer or payment provider, the posting time may vary.

Exceptions

Late Requests

Refund requests submitted after the 60-day guarantee period are not eligible.

Accidental Purchases

Accidental purchases follow the same refund process and the same 60-day deadline.

Need Help?

Support Email:
contact@infowallet-us.com

Website:
https://infowallet-us.com

Refund Process (Step by Step)

1) Email us with your order details. 2) We review your request and may ask for additional information. 3) If approved, we process the refund to the original payment method.

Examples of Eligible Requests

Technical problems that prevent access to a product or clear misrepresentations in product delivery are examples that may qualify for refunds.

Non-eligible Requests

Change of mind after significant use or requests filed after the guarantee period are typically not eligible.